A New Year, Strong Foundations, and Results That Speak for Themselves

2026 has arrived with momentum. For many of our clients, the year has already started at pace - decisions being made, opportunities unfolding, and some genuinely fantastic results taking shape. At The Essential PA, we’re stepping into this year with the same sense of positivity and productivity, grounded in something we’ve always believed in: strong foundations matter.

While new tools, platforms and trends continue to shape the way businesses operate, we’re not afraid to say that some things simply don’t go out of date: experience, trust, human connection, and doing things properly.

Proudly “Old School”

The Essential PA was never created to chase trends or compete with the growing crowd of virtual assistants. Our roots are firmly planted in a more traditional, thorough and human way of working, and that’s exactly what our clients value.

At the heart of EPA is Phillippa, whose 40+ years of experience in the field brings depth, perspective and a level of calm assurance that only comes from having seen it all. That experience shapes everything we do: from how we support clients, to how we build our team, to the standards we refuse to compromise on.

Human First

We believe businesses are built on people, not platforms. Real relationships matter and trust is earned, not automated. Our clients don’t come to us for quick fixes or generic support. They come to us because they want someone who genuinely understands their business, who thinks ahead, who notices the details, and who shows up consistently.

That’s where we thrive – enabling business managers to focus on what they excel at, leaving the operational support to us.

Results

We’re proud of our results and our clients’ success stories speak volumes. Testimonials, long-standing relationships, and tangible outcomes all reflect the value we bring. But behind those results is something equally important: professionalism and accountability.

The Essential PA isn’t just experienced, we’re built for business continuity. We work with accredited professionals, operate with clear processes, and hold Professional Indemnity Insurance because we take our responsibility seriously. Our clients trust us with the inner workings of their businesses, and we honour that trust with rigour, care and integrity.

Looking Ahead

As 2026 continues to unfold, we’re excited about what’s ahead for our clients and for EPA. We’ll keep doing what we do best: combining experience with empathy, structure with flexibility, and professionalism with genuine human connection.

A Referral Built on Trust

Much of our work comes from recommendations, and that’s something we value enormously. If you know a business owner or manager who would benefit from experienced, human support - the kind built on trust, continuity and doing things properly - we’d love to be introduced.

As a thank you, for every referral that becomes an Essential PA client, we’ll send thank you gift. It’s our small way of recognising the confidence you place in us and the role our community plays in helping us support more businesses well.