Virtual business management solutions for your dental business
We have worked with dental businesses like yours for over ten years, supporting the management of your patient’s journey and experience within your practice.
We work remotely, dealing with your new patient enquiries, treatment co-ordination, patient correspondence, marketing materials and much more.
Dedicated virtual Treatment Co-ordination, Management or Marketing Support for your dental business.
Committed to your patient’s experience and customer care.
Helping you focus on your unique abilities
We can support every aspect of managing your dental business, from everyday management and clinical diary management tasks to being there every step of the way for your patient's treatment journey; leaving the dentistry to you.
Peace of mind.
All of our virtual assistants and TCOs are ICO registered.
Choose your solution
From the first point of contact with your dental practice through to the conclusion of the patient's treatment your VTCO will ensure an enhanced level of customer care.
We offer a complete, virtual solution for the care of the non-clinical side of your dental practice.
We work with you to complete your monthly, seasonal and annual marketing plans.
We can help with any and all of the below.
We'll create a bespoke package for you.
total management of all new enquiries and referrals
dedicated vTCO for your business
vTCO with experience working within the dental sector
dedicated to the patient’s experience and customer care
compilation and coordination of patient correspondence
secure storage of all data and correspondence
ICO registered assistants
observing existing systems and advising areas for improvement
creation and management of database systems
development of social media where appropriate
website updates where necessary or appropriate
regular reporting and reviews with the surgeons and/or business owners
professional liaison with the dental practice management teams
coordination of the clinical diary
creating template correspondence where appropriate
creating and sending invoices
creating an accounting system
appointment reminders and answering customer queries
developing marketing materials