Knowing when to chase the money.
Essential PA has now been established more than 13 years and we're proud of that.
We are particularly proud of our approach to credit control activities for our clients - we need to make sure our customers are paid by their customers.
We reconcile 100's of invoices with payments received but how do we handle the non payers?
We set up automatic payment reminders within the accounting software
We permit payment by credit card where appropriate or necessary
We look at each set of circumstances carefully
We review payment histories
We call the non payers and encourage settlement
We are fair but firm
We're not terriers
We adjust when it's important to do so
The monies do land and we don't lose customers for anyone through our credit control activities.